Enabling instant communication for mobile workers when they need it most.

The Vocera Communications System is a cost-effective tool for increasing productivity and patient satisfaction. Using voice prompts, Vocera instantly connects users to the people they need, thereby reducing phone tag, overhead paging, or the need to physically search for a person.

The Vocera Communications System is a wireless platform that provides hands-free, voice-controlled communications throughout any 802.11b networked building or campus.

Utilizing Voice Over IP (VoIP) and WLAN as its transport mechanism, the calls are managed and set up by the Vocera Server, but the actual call is between two badges on the data network, and does not involve the server for the duration of the call.

The system enables fluid, instant voice conversations among team members, across groups, and throughout an organization of mobile professionals.

Network Diagram - Click to enlarge
Vocera’s instant communications system keeps voice conversation active as mobile users change departments, change floors, and even change buildings within a campus. It delivers high-performance enterprise security, including user authentication, voiceprinting, encryption for an unlimited number of user groups, and audit logs. Vocera has the ability to interface with a PBX system with optional add-on server software and an analog line card.

Being able to make a call offsite and be directed to a specific person or group is a key benefit. Because Vocera uses ISM (Industrial Scientific Medical) Wireless Band, it doesn’t affect any other electronic equipment used in hospitals.

The Vocera Communications System consists of two key components: the Vocera System Software, which controls and manages call activity, and the Vocera Communications Badge, a lightweight, wearable, voice-controlled communications device that operates over a wireless LAN (802.11b).

Together, the Vocera System Software and Badge allow users to instantly communicate with others throughout a building or campus environment. Optional Vocera features enables users to make and receive telephone calls directly from their Badge through the PBX as well as receive and respond to patient requests originated by the hospital’s Nurse Call system.